Our return policy is that all sales are final. Despite this, at our sole discretion we often allow our customers to make returns or exchanges as long as the situation is reasonable. In such instances shipping charges are non refundable. Returns and exchanges are limited to orders placed within the previous one month and require that the products not be open and all seals remain intact. All returns must be preauthorized by emailing orders@detoxpass.com. In the event that we ship an incorrect or physically defective product we will accept a return or exchange and can provide a prepaid shipping label for the return.